Terms and Conditions
JCPenney gift cards are redeemable for merchandise or services (excluding gift card purchases) at JCPenney stores in the U.S. and Puerto Rico and online at jcp.com. Cards are not redeemable for cash except where required by law. Gift cards cannot be used to make payments for credit card accounts. Lost, stolen or damaged gift cards may be replaced in the amount of the current balance remaining with proof of possession as required by JCPenney. Contact your local JCPenney store for details. Card has no value until activated. Gift cards have no fees or expiration date. For balance inquiry or customer service, call 1-800-294-8804 or visit www.jcp.com. E-gift card and gift card purchases made online are limited to a 2-code redemption. If you wish to redeem 3 or more cards/e-cards, please visit a JCPenney store for your purchase. The JCPenney gift card is not accepted at JCPenney outlet stores.
Featuring more than 650 storefronts across the United States and Puerto Rico, and at the Company’s flagship store, JCP.com. JCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise with a growing portfolio of private and national brands.
How to use your e-Gift Card
- To place your order by telephone, call 1-800-222-6161. Be prepared to provide the card and ID #.
- To place your order online at www.jcp.com, select "gift card/e-gift card" as your payment option during the checkout process, then enter the card # and ID #.
- At a JCPenney store, present your e-Gift Card or gift card at the register for merchandise or services.
- To check your balance, go to http://www.jcpenney.com/jsp/global/unsupported_browsers.jsp or call 1-800-294-8804 and enter your JCPenney e-Gift Card # when prompted.
